Introduction to the role
In partnership with our client, we are seeking a Product Manager to serve as the architect of Voice AI innovation for emerging markets. You will be a pivotal strategic partner in scaling a Voice AI platform purpose-built for healthcare and enterprise productivity bridging the gap between cutting-edge AI technology and the unique realities of accent-rich, multilingual, low-infrastructure environments. If you are an execution-focused product leader who can translate complex market needs into world-class AI solutions while representing the organization with confidence on the global stage, we want to meet you.
Who are we looking for?
- You are an intelligent, articulate, and highly structured thinker who can hold your own in any room whether it's engineers, C-suite executives, or international enterprise stakeholders.
- You are a confident communicator with exceptional verbal and written skills, capable of translating complex technical concepts into clear, compelling narratives for both technical and non-technical audiences.
- You are globally aware and culturally adaptable, with experience interfacing with US, UK, EU, African, or Asian markets, and you're comfortable representing the organization on the international stage.
- You are technically fluent, with a strong understanding of software development lifecycles, APIs, cloud-based systems, and ideally some exposure to AI / ML concepts like speech-to-text, NLP, or LLMs.
- You are user-obsessed and outcome-driven, balancing strategic vision with meticulous attention to detail in high-pressure, high-ambiguity environments.
- You are resilient and adaptable, thriving in fast-paced enterprise environments where you're moving from discovery to pilot to scale with speed and precision.
Your Responsibilities…
Product Strategy & Vision
You will define, refine, and execute the Voice AI product roadmap in alignment with company strategy and market needs.You will translate complex user needs from doctors, insurers, call centers, and enterprise teams into clear, actionable product priorities.You will track global advancements in speech-to-text, LLMs, conversational AI, and healthcare AI, adapting relevant innovations to low- and middle-income country (LMIC) contexts.You will identify high-leverage opportunities for differentiation in multilingual, accent-rich, and low-infrastructure environments.Execution & Cross-Functional Delivery
You will lead cross-functional squads across Engineering, Data Science, Design, and Operations to deliver product milestones on time.You will drive structured experimentation around accuracy optimization, latency reduction, multilingual model performance, enterprise features, and hardware integrations.You will own and monitor core product KPIs including STT accuracy, latency benchmarks, adoption and retention metrics, enterprise ROI, and user satisfaction.You will ensure seamless execution from pilot to full-scale deployment.Enterprise Deals : From Scope → Pilot → Scale
You will partner closely with Business Development and Partnerships teams to shape enterprise solutions for hospital systems, insurance companies, call centers, and multinational enterprises.You will lead product discovery sessions with enterprise stakeholders, translating pilot insights into scalable product frameworks.You will build repeatable deployment models and serve as a key product representative during onboarding, implementation, and go-live phases.Voice AI Innovation & Technical Collaboration
You will collaborate with research institutions and AI partners to localize models for African accents, noisy environments, medical terminology, and multilingual datasets.You will evaluate and integrate third-party AI tools into the voice stack.You will work closely with engineers on APIs, model performance tradeoffs, infrastructure decisions, and system integrations to ensure product decisions are both technically sound and commercially viable.Stakeholder & Market Alignment
You will conduct field research with doctors, nurses, and frontline professionals to co-design solutions that solve real-world problems.You will gather continuous feedback from enterprise users to ensure compliance and productivity use cases are embedded into product design.You will drive structured feedback loops to maintain strong product-market fit.Leadership & Culture
You will champion a user-first, data-driven, and rapid-iteration culture across internal and external teams.You will communicate product direction clearly and operate confidently in high-ambiguity, high-growth environments.You will represent the organization professionally in global conversations, embodying its values and vision.What Success looks like…
Successfully lead at least 2–3 enterprise pilots to full-scale deployments within the first 12 months.Measurably improve STT accuracy and / or latency benchmarks.Establish a repeatable enterprise deployment playbook that moves prospects from proof-of-concept to scale quickly and efficiently.Strengthen product-market fit through structured feedback loops with users and enterprise stakeholders.Become a trusted product face for international partners, research collaborators, and enterprise clients.To be considered for this role you should have…
4–8+ years of experience in Product Management, preferably in AI / ML products, SaaS platforms, healthtech, or enterprise technology.Demonstrated experience working cross-functionally with engineering and technical teams.Exceptional verbal and written communication skills, with the ability to engage confidently with international stakeholders and globally distributed teams.High level of professional polish, composure, and executive presence in international settings (experience with US, UK, EU, African, or Asian markets is strongly preferred).Strong understanding of software development lifecycles, APIs, integrations, and cloud-based systems.Basic familiarity with AI / ML concepts (e.g., STT, NLP, LLMs) is highly advantageous.Experience interfacing with enterprise clients or B2B stakeholders is a plus.Exposure to Voice AI, Speech Recognition, Conversational AI, healthcare, or regulated industries is preferred.Experience operating in emerging markets or building localization-focused products is a strong advantage.Challenges you may face in this role…
Navigating high-ambiguity environments where you're building and refining product frameworks in real-time.Balancing technical depth with strategic clarity when engaging with diverse stakeholders—from engineers to non-technical enterprise decision-makers.Operating across time zones and cultures while maintaining strong alignment with globally distributed teams.Driving enterprise adoption in markets where Voice AI is still an emerging concept, requiring significant education and trust-building.Managing competing priorities across product innovation, enterprise delivery, and stakeholder engagement in a fast-paced, high-growth environment.The Goodies…
Competitive salary and performance-based incentives.Opportunity to shape a pioneering Voice AI product for emerging markets.Direct impact on healthcare and enterprise productivity across Africa and beyond.Exposure to cutting-edge AI research, enterprise partnerships, and global markets.A collaborative, innovative, and mission-driven work environment.