HR Operations Coordinator

We are seeking a highly organized and proactive HR Operations Coordinator to oversee all HR engagements, manage client interactions, and monitor the operations of HR associates on our team. This role requires a dynamic professional who can ensure smooth HR service delivery while maintaining strong client relationships. The ideal candidate will have a strong background in HR processes, excellent communication skills, and the ability to lead and coordinate a team efficiently.

Responsibilities

• Serve as the primary point of contact for clients, ensuring their HR needs are met efficiently.
• Manage end-to-end HR engagements, including talent acquisition, onboarding, performance management, and employee relations for clients.
• Develop and maintain strong client relationships by providing strategic HR guidance and solutions.
• Ensure timely resolution of client inquiries and HR-related concerns.
• Oversee the activities of HR associates, ensuring adherence to best practices and service excellence.
• Monitor HR service delivery, ensuring alignment with client expectations and company standards.
• Implement and improve HR operational processes for better efficiency and effectiveness.
• Track and report HR metrics to assess team performance and client satisfaction.
• Ensure compliance with labor laws and HR best practices across client engagements.
• Assist in drafting, reviewing, and implementing HR policies for both internal and client-facing purposes.
• Stay updated with industry trends and labor regulations to provide informed guidance.

Qualifications & Skills :