Regional Manager Benin City (Buy Now Pay Later.)

Job Title: Regional Manager – Buy Now, Pay Later (BNPL) Department: Business Operations / Sales & Partnerships Reports To: Head of Business Development / Country Manager Location: Benin Edo State.

Employment Type: Full-time About the Role The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.

• This role combines commercial leadership, strategic thinking, and hands-on execution to build and manage merchant relationships, ensure compliance, and deliver financial performance targets.
• You will act as the key regional representative, leading cross-functional teams to scale BNPL adoption, optimize partner performance, and deliver superior customer experience.
• Key Responsibilities Business Growth & Strategy Develop and execute the regional business plan aligned with national BNPL strategy and revenue goals.
• Identify new growth opportunities, merchant categories, and distribution channels.
• Monitor market trends, consumer behavior, and competitor activities to inform strategy and product positioning.
• Partnership Management Build and manage relationships with key merchants, aggregators, and payment partners.
• Negotiate commercial terms, pricing, and marketing agreements.
• Ensure partner satisfaction through regular engagement, performance reviews, and joint business planning.
• Operational Excellence Oversee regional operations including merchant onboarding, compliance, and transaction performance.

Collaborate with product, risk, and finance teams to improve approval rates, repayment performance, and service quality.

• Ensure adherence to company policies, credit risk frameworks, and regulatory requirements.
• Team Leadership Lead, coach, and develop a team of sales and account managers.
• Set clear objectives, monitor performance, and promote a high-performance culture.
• • Foster collaboration across internal teams including marketing, credit, product, and customer service.
• Financial Performance Own and deliver on regional revenue, portfolio quality, and profitability KPIs.
• Analyze financial metrics and prepare regular business performance reports.
• Drive cost optimization and efficient allocation of regional resources.
• Qualifications & Experience Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred).
• At least 3 years in a regional or multi-market management role.
• Proven track record in B2B sales, partnership development, or channel management.
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems.
• Skills & Competencies Strategic thinker with strong analytical and commercial acumen.
• Excellent negotiation, communication, and stakeholder management skills.
• Demonstrated leadership and team management capability.
• Data-driven decision maker with hands-on problem-solving approach.
• Ability to work in a fast-paced, evolving fintech environment.
• Familiarity with digital platforms, CRM tools, and financial analytics.

KPIs & Success Measures Regional revenue growth and merchant acquisition targets.

• Portfolio health (default rates, repayment performance).
• Partner satisfaction and retention.
• Operational efficiency and compliance adherence.
• Employee engagement and team performance metrics.

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