Field Training Manager - Pie ExpressFood Concepts Plc • Lagos, Nigeria

Field Training Manager - Pie Express

Food Concepts Plc • Lagos, Nigeria

3 days ago

Job description

Job title : Field Training Manager - Pie Express

Job Location : Lagos

Deadline : March 06, 2026

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Requisition ID : 2024

Job Purpose

To enable Operations' capability to deliver operational excellence

Core Responsibilities and Key Result Areas

Training & Development :

Align and ensure adaptation to Food Concepts' management style, culture and core values

Participate in planning and execution of formal and advanced training for operations team

Identify, evaluate, and analyse problem areas impacting Operational excellence and proffer solutions

Help maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix them

Develop the Field Trainers to ensure consistent team learning and continuous improvement

Monitor and report on key capabilities opportunities in stores and advise interventions and ensure the desired impact of the Learning and Development framework

Build robust mix of training capabilities including but not limited to instructor-led training, in-market training, and virtual-based training, adapting instructional materials to varying audiences and formats

Research, develop and continuously improve training programs and curriculum for new and existing store personnel, in collaboration with Operations Managers,

Co-ordinate Operations' graduate trainee / OMEGA programs

Monitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvement

Design and apply assessment tools to measure training effectiveness

Conduct regular needs analyses to identify both the needs of the organization and the needs of employees and deploy bespoke or standard interventions to ensure that the organization is fully enabled to succeed and to contribute to the Employee Value Proposition

Provide feedback to training participants and management

Evaluate and make recommendations on training material and methodology

Collaborate with Operations Managers to develop their team members through career pathing

Coordinate off-site training activities for employees

Prepare and present reports of Field Training KPI

Manage and maintain in-house training facilities and equipment

Market and encourage participation in various training programs organised by FC

Market the training centre facility to companies in Private and Public sectors

Identify and promote best practices, incorporating into training plans and materials

Build positive and achievement-oriented working environment for employees.

Oversee the Field Trainer's calendar, communications and workshop materials

Promote effective training and development and good managerial behaviors by developing and maintaining teamwork and a positive climate

Anticipate operational training risks and develop mitigation strategies

Any other responsibilities that may be assigned from time to time by Line Manager.

Compliance :

Responsible for modelling and acting in accordance with the companies guiding principles

Ensure adequate compliance to all company policies, internal control processes and approved food processes

Ensure all Health and Safety standards are delivered and met

Refresher training is implemented as per company guidelines

Key Performance Indicators

Achieve Graduate and OMEGA Sign Off target

Achieve Crown Training targets

New Field Trainers development and Sign Off

New Training Programs launched nationwide

Training Audit % target

Induction Attendees %

Training Calendar planned quarterly Key Training Needs

ITF Compliance % target

Knowledge Requirements :

Knowledge of technical trainings, online learning modules and technical course materials

Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment

Demonstrates good communication and research skills

Demonstrates enthusiasm for lifelong learning

Working knowledge of Microsoft office suite. i.e. Excel, Word and PowerPoint

Job Specifications

Educational Requirements :

A good Degree in Education, Business or Finance or any relevant field

Professional Requirements :

HRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essential

Experience Requirements :

Minimum of 2 years' experience in a similar role

Decision Expectations :

Develop training modules to suit or meet the organisation goals

Develop innovative ideas to meet changing training needs

Review training needs from a variety of vendors and choose appropriate materials

Ensure training plans are current, relevant and effective

Working Conditions :

Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is a workload.

There may be a need to extend work hours if he / she needs to conduct additional training sessions or participate in various meetings to improve training.

This role is largely office-based.

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Field Training Manager Pie Express • Lagos, Nigeria

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