Customer Service Representative
Jules ConstructionLagos, Nigeria4 days ago
Job descriptionA Customer Service Representative, or CSR, will act as a liaison, provide product / services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. Interested candidates should possess an OND, NCE, HND, or Bachelor's Degree with 2-5 years experience. Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt / respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively.
Job title : Customer Service Representative
Job Location : Lagos
Deadline : November 27, 2025
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Customer Service Representative • Lagos, Nigeria
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