Teller

A bank teller is responsible for handling routine financial transactions and providing excellent customer service at a bank. They are often the first point of contact for customers and play a key role in daily banking operations.

Key Responsibilities of a Bank Teller :

1. Cash Handling :

Receive and pay out cash, checks, and other financial instruments.

Count and verify cash at the beginning and end of each shift.

2. Customer Transactions :

Process deposits, withdrawals, transfers, and loan payments.

Cash checks and issue money orders or cashier’s checks.

3. Customer Service :

Greet customers and assist with questions about their accounts.

Provide information about bank products and services.

Direct customers to the right department or personnel if needed.

4. Record Keeping :

Maintain accurate transaction records and balance cash drawers.

Ensure compliance with all policies and procedures, including fraud prevention.

5. Verifying Identification :

Confirm the identity of customers for certain transactions.

Follow security procedures to protect customer accounts and bank assets.

6. Problem Resolution :

Handle basic customer concerns or escalate issues to supervisors when necessary.

In Simple Terms :

A bank teller helps customers with everyday banking tasks like deposits, withdrawals, and payments, while making sure all transactions are accurate and secure.