Experienced Customer Service Representative

We’re seeking a Customer Service Representative who is articulate, organized, and committed to delivering a seamless customer experience. In this role, you will serve as the primary point of contact for clients, managing inquiries, coordinating appointments, and ensuring smooth communication between customers and our technical teams. You will be responsible for maintaining a professional front desk environment while supporting back-office operations to ensure client satisfaction in all smart home and automation engagements.

Requirements :

Minimum of 2–4 years of experience in customer service and related role.

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Proficiency in using office equipment and computer applications (e.g., MS Office, email systems).

Ability to handle client inquiries and provide exceptional customer service.

Ideal Candidate Should Have :

A Bachelor’s degree or HND in a related field.

A customer-focused mindset with the ability to manage operations and clients efficiently.

Strong ability to coordinate appointments, manage schedules, and maintain records.

Professional appearance and a friendly demeanor.

Ability to work in a fast-paced environment and handle multiple tasks effectively.