Collections Specialist

Job Summary

Contract Type :

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Requirements

• A minimum of 2 years of experience in microfinance bank / bank / Fintech operations directly dealing with delinquent clients and other problem-solving situations.
• Apt in negotiating and persuading.
• Good knowledge of the collection process and approach.
• Excellent collaborator and team player
• Excellent communication skills, both oral and written.
• Ability to adapt to new challenges in a dynamic, fast-paced environment while managing multiple projects.
• You may have an understanding / working knowledge of a collections system (advantageous)
• You should be comfortable with skills in Microsoft Office / Google Workspace.
• You should have working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment.

Responsibilities

Your mission will be to :