Infrastructure & Cloud EngineerOilserv Limited • Nigeria, Nigeria

Infrastructure & Cloud Engineer

Oilserv Limited • Nigeria, Nigeria

29 days ago

Job description

Job title : Infrastructure & Cloud Engineer

Job Location : Nigeria

Deadline : February 13, 2026

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The Infrastructure & Cloud Supervisor is responsible for the day-to-day supervision, administration, and operational support of Oilserv Group's ICT infrastructure. This role spans cloud platforms (AWS and Microsoft Azure), on?premise physical servers, enterprise networks, and SAP technical environments. The role ensures high availability, security, and performance of infrastructure services, provides first-level SAP BASIS support, and supports service delivery objectives defined by the Service Level Coordinator.

Job Details

Cloud & Infrastructure Operations

Administer and monitor AWS and Microsoft Azure cloud environments, ensuring availability, performance, and cost efficiency.

Manage SAP Cloud servers, including system availability, OS-level checks, backups, and coordination with SAP BASIS specialists for escalated issues.

Supervise physical servers (compute, storage, virtualization) and ensure proper maintenance, patching, and lifecycle management.

Perform routine system health checks, capacity monitoring, and performance tuning across cloud and on-premise environments.

Network & Systems Management

Manage enterprise network infrastructure (LAN, WAN, Wi Fi, VPN, firewalls, switches, and routers).

Ensure network security, segmentation, access control, and high availability across all Oilserv locations.

Troubleshoot network and server incidents and coordinate resolution within agreed service levels.

Support disaster recovery, backup, and restoration processes for infrastructure systems.

SAP Technical Support (First-Level BASIS)

Provide first-level SAP BASIS support, including :

SAP user creation, modification, and deactivation

Role and authorization assignment based on approved requests

Basic system monitoring (SAP services, work processes, system availability)

Escalate complex SAP BASIS issues to the SAP BASIS Administrator or external support partners as required.

Support compliance with SAP security and access control policies.

Service Support & Incident Management

Act as a key escalation point for infrastructure-related service incidents.

Support the Service Level Coordinator in meeting SLAs and OLAs.

Document incidents, root causes, and resolutions in line with ICT service management processes.

Support change implementation activities for approved infrastructure and SAP changes.

Security & Compliance

Ensure infrastructure security through access controls, patching, monitoring, and adherence to ICT security policies.

Support vulnerability management and remediation activities across cloud, network, and server environments.

Report and support investigation of ICT security incidents.

Documentation & Continuous Improvement

Maintain accurate technical documentation, diagrams, and standard operating procedures.

Contribute to internal knowledge bases and operational runbooks.

Identify opportunities to improve infrastructure reliability, automation, and cost optimization.

Leadership

Supervise junior technical staff and service support resources as assigned.

Ensure team members understand their responsibilities, performance expectations, and service delivery targets.

Support skills development through coaching, mentoring, and on-the-job training.

Promote collaboration, accountability, and adherence to ICT standards.

Relationships

Internal

Service Level Coordinator

ICT Manager

SAP BASIS Administrator

Applications Support Team

Project ICT Leads

External

Cloud service providers (AWS, Microsoft Azure)

Network, hardware, and SAP support vendors

Internet Service Providers

INNOVATION

Continuously seeks for opportunities to improve system performance through technology and working practices.

Challenges conventional thinking through analysis and comes up with better / cheaper / faster alternatives.

Fosters a culture of continuous improvement through innovation and ensures appropriate recognition for innovative solutions.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related discipline.

Relevant certifications are an advantage :

AWS or Microsoft Azure certifications

Microsoft Windows Server / Linux certifications

Hands-on experience managing AWS and / or Azure environments.

Experience supporting enterprise networks and physical servers.

Basic operational experience with SAP systems and user administration.

ITIL Foundation

SAP BASIS fundamentals (preferred)

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Infrastructure Cloud Engineer • Nigeria, Nigeria

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