Zonal Manager (POS Agent Support).

Location : Lagos State Department : Sales About PalmPay PalmPay is a leading fintech platform driving financial inclusion across Africa and beyond.

With over 40 million users, we are scaling innovative financial services that are accessible, rewarding, and impactful.

Our growth is powered by talented people, and we are committed to building a high-performing workforce through continuous learning and development.

Role Overview Zonal Manager Contractor shall work as a Zonal Manager to carry out the following responsibilities :

• The ZM makes decisions through company policies to promote its business standard in line with work ethics.
• ZM assigns daily tasks to RMs and ensures the Job is done in line with our business policies.
• ZM also oversees the RMs and other business operations within the cities and ensures all walk-in agents are attended to.
• ZM works with other departments like IV / warehouse and sales teams to ensure all pos under after-sales are stored back in the warehouse and maintain compliance with our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications Education & Experience Bachelor's Degree in Business Administration or any other related discipline.     A minimum of 6 years' experience in the Fintech Industry.

Experience as a POS Support is an added advantage.

Skills & Competencies Strong facilitation, coaching, and presentation skills.

Ability to assess training needs and translate them into impactful learning programs.

Excellent communication, interpersonal, and stakeholder management skills.

Strong project management and organizational abilities.

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