Part-Time to Start | Path to Full-Time
About the Role
We are a fast-growing social commerce team operating within the TikTok Shop ecosystem, focused on building a high-performance creator community driven by energy, consistency, and execution.
We are looking for a Community Manager to mentor and manage a dedicated pod of TikTok Shop creators. This role combines creator coaching, daily accountability, performance support, and community engagement . You will work closely with creators to keep them motivated, consistent, and aligned with proven TikTok Shop strategies.
This is an ideal opportunity for someone who thrives in a fast-paced, coaching-oriented environment and is excited to grow within a scaling organization.
Key Responsibilities
Creator Management & Relationship Building
- Manage a dedicated group (“pod”) of TikTok Shop creators
- Build strong one-on-one relationships and maintain daily communication
- Provide consistent motivation, encouragement, and accountability
Daily Coaching & Activation
Proactively call and message creators throughout the day to support filming and posting consistencyMaintain high community energy through reminders, prompts, and celebrating winsFully adopt and embody the team’s communication and coaching styleContent Feedback & Strategy Support
Review creator videos and provide tactical feedback on :LightingCamera anglesHooksTitlesScriptsCoach creators on improving performance using established TikTok Shop content strategiesPerformance Tracking & Reporting
Track creator consistency, posting habits, and performance metricsIdentify gaps in execution and follow up to drive improvementReport creator progress, challenges, and bottlenecks to leadershipTeam Collaboration
Partner with internal team members to uphold strong community standardsContribute to a positive, high-performance creator cultureRequirements
Strong communication skills and a natural ability to build relationshipsHigh-energy, positive attitude with a genuine passion for supporting creatorsAbility to motivate and hold people accountable with both warmth and clarityComfortable with frequent calls, voice notes, and hands-on creator support throughout the dayHighly organized, reliable, and resourcefulGrowth-minded and excited to adopt a high-performance coaching cultureFamiliarity with TikTok content, trends, or creator coaching is a strong plus