Job Description• Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to the below:
o Connectivity Services
Fiber
DIA
VSAT
BIA
o Security Services
o Enterprise Security Applications
• Related to FSE activities:
o Survey
o Installation
o Relocation
o Retrievals
o Preventive and Corrective Maintenance
o Technical assistance to our partners
o Related technical support to our internal and external clients.
• Mandatory Safety-First policy to be adhered to.
• Timely adherence to agreed client schedule.
• Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.
• Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.
• Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures, workflows, work instructions.
o Ensures that all activities assigned are carried out to the letter.
• Ensure that all activities carried out are according to company defined standards.
Requirements
Experience, Education and/or Professional Qualifications • Bachelor’s degree in Electrical/Telecommunications Engineering or its equivalent.
• Preferred inclusive related hands-on experience in the telecoms and ISP.
Essential Skills / knowledge / Traits• At least 2 years’ experience in the telecom or ISP industry (operations experience).
• Knowledge in Microsoft Office Applications as a tool requirement for creating reports and
statistics.
• Basic Engineering knowledge and practice.
• RF engineering/installation knowledge and use of basic measurement equipment and tools.
• Customer oriented/focused in delivering services (field related works)
• Good communications skills (English and native) both oral and written to be able to deliver
instructions to internal and external clients.
• Excellent team player.
• Proficient in the use of communication tools for real-time reporting
• Excellent assessment skills.
• Able to use, operate, assess, and interpret gathered data from
o Data Tester
o Spectrum analyser
o Ground tester
o Multi-meter, Voltage and current
o BW tester
o PC and test applications
Desirable Skills / knowledge / Traits• Knowledge in IT related activities.
• Knowledge in basic networking and monitoring.
• Knowledge and experience in basic electrical circuits with hands-on preferred.
• Knowledge in telecom power systems with hands-on preferred
Benefits
Benefits - Healthcare Insurance (HMO)
- Paid Leave
- Group Life Insurance
- Hybrid work model
- Professional Development Reimbursement
RequirementsExperience, Education and/or Professional Qualifications • Bachelor’s degree in electrical/Electronics/Telecommunications/Network/Computer Engineering (or equivalent) • IP Certification, preferably from Cisco on CCNA level equivalent or above. • A minimum of 2 years of experience in Core Network • Experience working within any of ISPs, Carriers, or Datacenter environments • Strong written and oral communications skills in English
