Maintain accurate and up-to-date records in soft and hard copy formats and send to the Retail Manager and Internal Control.
Ensure all reports are precise before submission to prevent discrepancies that could impact sales proceeds.
Regularly review and audit financial and operational records to ensure accuracy.
Support implementation of the marketing plan to increase sales, targeting transporters, hotels, schools, and commercial businesses at the location.
Monitor sales trends and identify opportunities for growth and expansion.
Acquire new customers for all products, aiming to onboard several retainers.
Implement strategies to attract and retain customers, improving overall station performance.
Manage the relationship with the cash pick-up agent and ensure pick-up up aligned with SLA.
Oversee daily station operations, including staff management, inventory control, customer relationships, and service.
Ensure compliance with safety and operational standards.
Provide regular updates and reports to senior management on sales performance, marketing activities, and customer acquisition progress.
Hold periodic meetings / pep talks with station staff to discuss their specific issues to ensure prompt issue resolution and seamless operations.
Ensure all partners at the station adhere to the set EHSSQ through inspection and audit.
Address and resolve any operational issues promptly.
Job Requirements :
Education : Bachelors degree in Business Administration, Management, or a related field.
Experience : 3-5 years of experience in a similar role.
Skills : Proficiency in Microsoft Office Suite or Office Management Tools; strong analytical and reporting skills; excellent customer service and communication skills; strong organizational and time-management abilities; experience in staff management and supervision; proficiency in financial management and record-keeping.
Knowledge : Knowledge of safety and operational standards; familiarity with industry regulations and compliance requirements.
Job Attributes : Effective team collaboration, clear communication, strong relationship-building, and customer-centric approach.
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Manager • Abuja, Nigeria
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