Job Description
POSITION SUMMARY
The Executive Operations Associate (EOA) is a high-performance, operations-focused role responsible for protecting, maximizing, and optimizing the Executive’s time, energy, and strategic priorities.
This role goes beyond traditional executive assistance, it requires sharp analytical judgment, advanced coordination skills, excellent communication, and the ability to operate in a fast-paced, high-stakes environment where excellence, discretion, and proactivity are non-negotiable.
The ideal candidate has strong organizational intelligence, thrives under pressure, anticipates needs before they arise, and ensures that every engagement around the Executive runs seamlessly.
KEY RESPONSIBILITIES
1. Calendar, Scheduling & Prioritization
- Own and manage the Executive’s complex calendar across multiple time zones.
- Evaluate and prioritize meeting requests based on strategic importance, relationship value, and business objectives.
- Coordinate scheduling with internal teams, partners, investors, government officials, and external stakeholders.
- Ensure buffers, transitions, prep time, and context documents are built into the calendar.
- Constantly reorganize and optimize the calendar as priorities shift.
2. Executive Communications & Relationship Coordination
Manage incoming requests, emails, calls, and relationship communication with professionalism and executive presence.Draft, refine, and send communication on behalf of the Executive with clarity and precision.Prepare briefing notes, talking points, background summaries, and meeting context.Track follow-ups, outstanding commitments, and ensure closure on all communication loops.3. Meeting Coordination & Execution
Coordinate all logistics for internal and external meetings.Prepare meeting materials, agendas, and supporting documents.Ensure every stakeholder receives the correct instructions, locations, and reminders.Take notes (when required), track decisions, and document next steps.Follow up with stakeholders to ensure commitments are executed.4. Travel & Itinerary Management
Plan and execute seamless end-to-end travel : flights, airport pickups, accommodation, drivers, security, meeting locations, and backup plans.Create travel itineraries that balance rest, strategic priorities, and productivity.Ensure all travel documents (visas, passports, IDs) and logistics are in place ahead of time.Coordinate real-time adjustments for delays, rescheduling, and emergencies.5. Executive Day Planning & Operational Support
Structure the Executive’s daily work plan including tasks, meetings, personal arrangements, and preparation needs.Ensure the Executive always has the right materials, context, and information for each engagement.Anticipate bottlenecks, risks, or conflicts and proactively create solutions.Maintain confidentiality, discretion, and sound judgment at all times.6. Stakeholder & People Coordination
Act as the primary interface between the Executive and individuals / teams requesting his time.Manage expectations, communicate decisions professionally, and enforce boundaries when needed.Ensure guests, partners, investors, or visitors are properly briefed and hosted.Coordinate across departments to ensure alignment around the Executive’s priorities.7. Operational Excellence & Follow-Through
Track deliverables, deadlines, and outstanding commitments for the Executive.Build simple systems (Notion, Sheets, trackers) to maintain transparency and visibility.Prepare weekly dashboards summarizing time allocation, priorities, and pending actions.Ensure impeccable documentation, organization, and archival of information.REQUIREMENTS
Education & Experience
Bachelor’s degree in Business Administration, Management, Communications, or related fields.4-5 years of experience supporting a senior executive or in an operations / coordination role.Experience in fast-paced environments where priorities shift quickly.Experience with top-level stakeholders is an added advantage.Skills & Competencies
Exceptional organizational and coordination skills.Strong prioritization judgment and ability to simplify complexity.Excellent written and verbal communication.High emotional intelligence and executive presence.Strong problem-solving and decision-making ability.Proficiency in digital tools (Google Workspace, Notion, Sheets, WhatsApp Business, calendar management tools).Ability to handle confidential information with absolute discretion.Ability to work long hours, weekends, or adjust schedule when the Executive is in-country.PERSONAL ATTRIBUTES
Highly proactive — always two steps ahead.Calm under pressure; able to think clearly in chaos.Fast learner, sharp thinker, solutions driven.Polished, professional, and well-composed.Loyal, trustworthy, and committed to excellence.Flexible and adaptable with a strong ownership mindset.WORK CONDITIONS
This role is 100% on-site and physical , based in Ikeja (Airport Road) .Work hours may extend based on the Executive’s schedule, travel periods, or project demands.Occasional evening, weekend, or travel support may be required.WHAT SUCCESS LOOKS LIKE
The Executive’s calendar runs with zero conflict or friction.Meetings are purposeful, productive, and well-prepared.Communication is timely, professional, and clear.The Executive experiences reduced overwhelm and increased focus.Stakeholders consistently receive excellent coordination and response.Travel and physical movement are seamless and stress-free.The Executive Office maintains a culture of excellence and reliability.