Maintenance personnel

The Maintenance Personnel is responsible for ensuring all hotel facilities, equipment, and systems are functioning safely and efficiently. The role involves routine inspections, timely repairs, and proper maintenance of electrical, plumbing, mechanical, and general infrastructure to maintain a comfortable and safe environment for guests and staff.

Key Responsibilities

1. Routine Maintenance & Repairs

Carry out daily inspections of hotel facilities, including rooms, hallways, public areas, and back-of-house areas.

Perform minor electrical repairs (bulb replacement, sockets, switches, wiring checks).

Handle basic plumbing tasks (unclogging drains, fixing leaks, replacing taps).

Maintain and repair mechanical systems such as AC units, fans, heaters, and ventilation.

Address carpentry tasks (door hinges, locks, furniture repair, shelving).

2. Preventive Maintenance

Execute scheduled preventive maintenance on all equipment and machinery.

Monitor performance of generators, water pumps, boilers, AC units, and other critical systems.

Keep detailed records of maintenance activities and equipment performance.

3. Emergency Response

Respond promptly to urgent maintenance calls from guests or departments.

Diagnose faults quickly and provide immediate temporary or permanent solutions.

Support with emergency situations such as power outages, water issues, or safety hazards.

4. Safety & Compliance

Ensure all equipment is operating within safety standards.

Adhere to hotel safety policies and electrical / mechanical regulations.

Identify and report safety risks, hazards, or potential maintenance issues.

5. Coordination & Reporting

Work closely with the Front Desk, Housekeeping, and Management to address maintenance needs.

Update the maintenance logbook and report completed tasks daily.

Recommend replacements, upgrades, or procurement of materials and tools.

Qualifications & Skills

SSCE or Technical Certificate; vocational training in electrical, plumbing, or mechanical work preferred.

Minimum of 1–3 years experience in hotel or facility maintenance.

Knowledge of electrical systems, plumbing, carpentry, and HVAC.

Strong problem-solving skills and ability to work under pressure.

Good communication skills and a professional attitude.

Ability to work independently and in a team.

Additional Requirements

Must be physically fit and able to carry out manual tasks.

Willingness to work weekends, evenings, and respond to emergency call-outs.

Attention to detail and commitment to quality service.