Operations Coordinator - Female

Responsibilities

Manage all Store operations to the highest standards.

Design menus with the Creative Director and ensure all outlets are in-line with these menus.

Create reports regarding sales and productivity and give recommendations accordingly.

Coordinate supplies ordering and delivery for store operations.

Conduct store visits to check on operations and compliance.

Identify customer’s needs and respond proactively to concerns.

Preserve excellent levels of internal and external customer service.

Establish outlet employees KPIs, schedules and policies.

Ensure staffs comply to all health and safety regulations.

Monitoring and training staff to ensure uniformity in service and presentation across all outlets.

Ensure company is represented correctly and standards are upheld.

Supervising Coordination of daily front and backend operations of all outlets.