Laundry Personnel

The Laundry Personnel is responsible for providing clean, well-pressed, and properly maintained linens, uniforms, and guest clothing. This role ensures high standards of hygiene, cleanliness, and timely service within the hotel’s laundry department.

Key Responsibilities

1. Laundry Operations

Sort, wash, dry, fold, and iron hotel linens, guest clothing, and staff uniforms.

Operate commercial washing machines, dryers, steamers, and pressing equipment safely.

Check laundry items for stains, damages, or special care instructions before processing.

Use detergents, chemicals, and cleaning agents following safety guidelines.

2. Quality Control

Ensure all washed items are clean, fresh, stain-free, and neatly finished.

Inspect linens and uniforms for wear and tear and report damaged items for replacement.

Maintain high hygiene standards throughout laundry processes.

3. Guest Service

Handle guest laundry and dry-cleaning requests promptly and professionally.

Tag and document guest laundry items to avoid mix-ups.

Deliver finished laundry items to guest rooms when required.

4. Equipment & Inventory Management

Ensure machines and laundry equipment are cleaned and maintained regularly.

Report equipment faults or malfunctions immediately to the maintenance team.

Monitor chemical and linen stock levels and notify supervisor when refill or replacement is needed.

5. Cleanliness & Safety

Keep the laundry area clean, organized, and free from hazards.

Follow all health, safety, and hygiene regulations.

Use protective gear where necessary.

Requirements

Previous experience as a laundry attendant (hotel experience is an added advantage).

Basic knowledge of laundry chemicals and fabrics.

Ability to operate commercial laundry equipment.

Strong attention to detail and good organizational skills.

Ability to work under pressure and manage time effectively.

Physical stamina to stand, lift, and carry laundry loads.

Working Conditions

Shift-based role, including weekends and holidays.

Fast-paced environment requiring consistent quality and speed.