Program manager, Talent Strategy & Capacity Building

WHAT YOU'LL BE DOING

Key Responsibilities :

• Lead the development of Hugo’s capability index, mapping talent strengths and gaps across the workforce and external talent pools, and aligning insights with business needs..
• Monitor industry trends and internal data to surface skill gaps early and build proactive strategies for upskilling and staffing readiness.
• Design and validate high-impact assessments that benchmark cognitive potential, academic aptitude, and workflow readiness, partnering with domain experts to ensure relevance and rigor.
• Support scalable training program design, working closely with Product and Academy leads to turn insights into targeted learning interventions.
• Coordinate testing cycles and engagement strategies, managing internal and external assessments in partnership with AI Ops and Delivery teams, ensuring minimal disruption and maximum participation

WHAT QUALIFICATIONS YOU’LL NEED

Must-Have Qualifications / Experience :

Preferred Background :

WHAT WE PROVIDE

Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.

PRIVACY STATEMENT

Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy .

EQUAL OPPORTUNITY STATEMENT

Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status