Operations and Sales Manager

About the Role :

We are looking for an organized,goal-driven and customer focused operations and sales manager to oversee the daily operations of a hair saloon. The ideal candidate will ensure smooth business activities,manage staff performance,drive sales and create an excellent customer experience that reflects our brand values

Responsibilities :

Supervise daily salon operations to ensure efficiency and excellent service delivery.

Manage and motivate salon staff, including hairstylists, receptionists, and support staff.

Develop and implement sales strategies to attract new clients and retain existing ones.

Handle customer inquiries, complaints, and feedback professionally.

Monitor inventory levels and coordinate supply orders when necessary.

Prepare weekly and monthly sales and performance reports for management.

Ensure the salon environment is clean, safe, and welcoming at all times.

Create and manage promotions, discounts, and marketing activities to boost revenue.

Maintain records of expenses, sales, and employee schedules.

Requirements :

OND / HND / Bachelor’s degree in Business Administration, Marketing, or a related field.

Minimum of 2 years’ experience in sales, operations, or customer service (preferably in the beauty or hospitality industry).

Strong leadership, communication, and organizational skills.

Ability to multitask and work under minimal supervision.

Good knowledge of social media marketing is an added advantage